GL.iNet Publication of Vulnerability Disclosure Policy

At GL.iNet, we take the security of our products and IT infrastructure seriously. As part of our commitment to transparency and the protection of our customers, we have implemented a Vulnerability Disclosure Policy to address any security issues promptly and efficiently.

If you believe you have discovered a security vulnerability in a GL.iNet product, we encourage you to report it to us following the guidelines below:

GL.iNet has the authority to legally bind such Entity and its Affiliates.

Reporting a Vulnerability:

• Please send an email to support@glinet.biz with detailed information about the vulnerability, including steps to reproduce, potential impact, and any other relevant details.
• We will acknowledge receipt of your report within 72 hours and will provide ongoing communication regarding the status of the vulnerability and any updates on the resolution process.

Responsible Disclosure:

• GL.iNet is committed to responsible disclosure and will work to address any reported vulnerabilities promptly and confidentially.
• We request that security researchers or those who reported the vulnerability refrain from conducting any malicious activities or publicly disclosing the vulnerability until we have had the opportunity to address it.

Disclosure Timeline:

• We strive to address and resolve reported vulnerabilities, because we have a 90-day policy for vulnerability disclosure.
• Once a vulnerability has been successfully resolved, we will provide credit to the reporting party for their responsible disclosure.

Thank you for your cooperation in helping us maintain the security and integrity of our products. Your feedback and collaboration are essential in helping us protect our customers and continuously improve our products.

For any questions or additional information, please visit our website at https://www.gl-inet.com/ or contact us at support@glinet.biz. You can also write to our address at GL Technologies (HK) Limited, Unit 601, Building 5W, Hong Kong Science Park, Shatin, N.T., Hong Kong.